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Best Ecommerce Platforms (2026): Top 10 Compared

Updated September 2026By StatWharf Editorial10 vendorsMethodology

Compare buyer fit, pricing notes and trade-offs. How entries are ordered.

On this page
  1. Comparison table
  2. Vendor details
  3. Shopify
  4. BigCommerce
  5. WooCommerce
  6. Wix
  7. Squarespace
  8. Ecwid
  9. Shift4Shop
  10. Adobe Commerce
  11. Salesforce Commerce Cloud (B2C Commerce)
  12. commercetools
  13. Frequently asked questions
  14. Suggest a vendor

Compare at a glance

Select a vendor for details and sources. Scroll the table horizontally on smaller screens.

Ecommerce Platforms: vendor fit and recorded pricing
VendorConsider forPricing notesStandout
Shopifymid-marketSmall and growing brands wanting a hosted store and in-person sellingBasic US$29, Grow US$79, Advanced US$299/mo billed yearly; Basic US$39 monthly; cards from 2.9% + 30¢ (checked Sep 2026)Online, in-person and social selling from one admin
BigCommercemid-marketGrowing retailers wanting built-in promotions and multi-currencyCore US$29, Growth US$79, Scale US$299/mo annual; Performance from US$1,499/mo (checked Sep 2026)70+ discount options and 100+ currencies built in
WooCommerceopen-sourceWordPress owners willing to manage hosting and extensionsFree core, no revenue share; vendor estimates hosting US$25 to US$350/mo, extensions US$29 to US$299/yr (checked Sep 2026)Free open-source core with no revenue share
WixsmbSmall businesses wanting a no-code site with store and bookingsFree plan without payments; Light, Core, Business, Business Elite; payments from Core; prices vary by location (checked Sep 2026)Store, bookings and events inside one site builder
SquarespacesmbDesign-focused brands, creators and service businessesFrom US$19/mo annual; 2% transaction fee on first plan, 0% on others (checked Sep 2026)Products, services, courses and POS on every plan
EcwidsmbSmall sellers adding a store to an existing site or social profileStarter US$5/mo; Venture US$29, Business US$49, Unlimited US$119/mo annual; taxes excluded (checked Sep 2026)Embeds a store in any existing website
Shift4ShopsmbBudget-conscious US merchants wanting features built inEnd-to-End plan US$41/mo; a SaaS fee may apply by plan and processing volume (checked Sep 2026)Unlimited products, staff and bandwidth, with Kount fraud protection
Adobe CommerceenterpriseMid-size and large brands with development teamsQuote-based for SaaS, PaaS and Optimizer; Magento Open Source free (checked Sep 2026)Three deployment options plus a free open-source edition
Salesforce Commerce Cloud (B2C Commerce)enterpriseLarge consumer brands running many sites on SalesforceB2C Premium by quote; Premier Success Plan 30% of net licence fees (checked Sep 2026)100 sites and 3,500 price books in the B2C Premium edition
commercetoolsenterpriseEnterprises building headless, API-first commerceQuote-based; priced on orders, not GMV (checked Sep 2026)Every capability exposed as an independent, versioned API

These comparisons draw on public product information, not hands-on testing of every tool. Source records identify available references and checks; missing evidence is marked. Buyer fit is an editorial assessment, not a measured performance score. How to use this research.

An ecommerce platform is the software a business uses to sell online. It holds the product catalog, runs the storefront and checkout, connects to payment providers, and manages orders, and most platforms also host the store. The choice sets a store’s running costs, the skills needed to operate it, and how far it can be customized as it grows.

The ten platforms compared here fall into three groups. Shopify, BigCommerce, Wix, Squarespace, Ecwid and Shift4Shop are hosted platforms sold on monthly or annual plans, with published prices and no servers to manage. WooCommerce is free, open-source software for WordPress, where the merchant pays for hosting and extensions. Adobe Commerce, Salesforce Commerce Cloud and commercetools are enterprise platforms sold by quote to businesses with development teams or implementation partners. Shopify and BigCommerce appear here in their standard editions. All pricing notes were checked in September 2026. Entries with dated source checks appear first; that records research readiness, not product quality or a ranking.

Businesses that sell mainly to trade buyers should see the separate comparison of B2B ecommerce platforms. Related pages cover payment processing solutions and inventory management software.

Vendor details and trade-offs

Shopify

mid-market
shopify.com ↗
Consider forSmall and growing brands that want a hosted store, built-in checkout and in-person selling from one admin without managing hosting
Pricing notesBasic US$29, Grow US$79, Advanced US$299 per month billed yearly; Basic is US$39 billed monthly; card rates from 2.9% + 30¢ on Basic (checked Sep 2026)
Feature to evaluateOnline, in-person and social selling run from one admin, with a built-in AI assistant and Shopify Payments card rates that fall as the plan rises

Shopify is a hosted ecommerce platform that bundles the storefront, checkout, payments, hosting and order management in one subscription. This entry covers its three standard plans, Basic, Grow and Advanced. The enterprise tier, Shopify Plus, is priced and sold separately and is not assessed here.

The pricing page lists Basic at US$29 per month billed yearly or US$39 billed monthly. Grow is US$79 per month billed yearly and adds up to 5 staff accounts. Advanced is US$299 per month billed yearly, adds up to 15 staff accounts and live third-party shipping rates, and allows the store to be tailored by region. New stores can try the platform for 3 days, then pay US$1 per month for 3 months.

Online card rates through Shopify Payments start at 2.9% + 30¢ on Basic, 2.7% + 30¢ on Grow and 2.5% + 30¢ on Advanced. Merchants that use a third-party payment provider pay an additional transaction fee, listed at 2% on Basic. Every plan includes unlimited web hosting, a built-in AI assistant called Sidekick, a template-based store designer and selling across online, social and in-person channels.

For physical retail, the POS Pro add-on costs US$89 per month per location and adds staff roles, in-store inventory management and in-store pickup. Shopify also lists an agentic channel that places products in its catalog for selection by AI shopping channels, charged only when a sale is made.

Shopify fits brands that want to launch and grow without running infrastructure and that are willing to adopt Shopify Payments to avoid the extra fee.

Potential strengths

  • All three standard plans and their card rates are published on the pricing page
  • Hosting is included and unlimited, so there is no server to manage
  • A point-of-sale add-on extends the same catalog and inventory to physical stores

Trade-offs

  • Stores that use a third-party payment provider instead of Shopify Payments pay an extra 2% transaction fee on Basic
  • Checkout customization is limited on the standard plans; deeper control sits in the separate enterprise tier
Sources and status

BigCommerce

mid-market
bigcommerce.com ↗
Consider forGrowing online retailers that want a hosted store with built-in promotions, multi-currency and customer segmentation, priced by annual sales
Pricing notesCore US$29, Growth US$79, Scale US$299 per month billed annually; Performance custom from US$1,499 per month billed annually (checked Sep 2026)
Feature to evaluateMore than 70 discount options, multi-currency in over 100 currencies and real-time carrier shipping quotes are built into the plans without third-party apps

BigCommerce is a hosted ecommerce platform sold on four self-service and custom plans. The vendor's B2B Edition is a separate enterprise offering for trade buyers and is covered on the B2B ecommerce page instead.

The pricing page ties each plan to annual online sales, measured as trailing 12-month GMV. Core costs US$29 per month billed annually and suits businesses with up to US$30,000 in annual sales; above that, the plan auto-upgrades to Growth. Growth costs US$79 per month billed annually for sales up to US$100,000 and then auto-upgrades to Scale. Scale costs US$299 per month billed annually, carries a monthly GMV cap of US$33,333 and charges 0.9% on GMV above the cap. Performance is custom-priced from US$1,499 per month billed annually for businesses above US$1 million in sales, with custom payment terms and a dedicated customer success manager. Annual billing is stated to save 25%, and each plan starts with a free trial.

The feature table lists a mobile-responsive site, single-page checkout, Apple Pay, Google Pay and Amazon Pay, professional reporting, a built-in blog, product reviews and free sitewide HTTPS on every plan. The vendor cites more than 70 discount options. Multi-currency covers more than 100 currencies, and real-time shipping quotes come from UPS, USPS, FedEx and several national postal carriers. Customer groups, abandoned cart emails, persistent carts and stored cards start at Growth. Product filtering and custom filters start at Scale.

BigCommerce fits retailers that value native promotion and currency tools and can forecast sales against the GMV bands.

Potential strengths

  • Plan prices, GMV thresholds and the Performance starting price are all published
  • The pricing page states zero fees when an embedded payment provider is used
  • Promotions, multi-currency and a built-in blog are listed on every plan

Trade-offs

  • Plans are tied to trailing 12-month GMV and auto-upgrade when a store passes the threshold
  • The Scale plan charges 0.9% on GMV above its monthly cap, and product filtering starts only at Scale
Sources and status
  • Product reference
  • Pricing source
  • Billing terms: Monthly or annual; annual billing saves 25%
  • Source review: checked Sep 19, 2026
  • Vendor confirmation: not confirmed

WooCommerce

open-source
woocommerce.com ↗
Consider forWordPress site owners and developers who want a free, open-source store and are prepared to choose and manage their own hosting and extensions
Pricing notesCore plugin free with no platform fee or revenue share; vendor estimates hosting at US$25 to US$350 per month and extensions at US$29 to US$299 per year each (checked Sep 2026)
Feature to evaluateThe core platform is free and open source, with unlimited products, orders and API use and no revenue share on sales

WooCommerce is a free, open-source ecommerce plugin for WordPress. A store runs inside a WordPress site, so content, blog and shop share one system, and the merchant owns the code and data.

The pricing page sets out the cost model in four parts. The core platform is free, with no monthly subscription. Payments cost only the chosen processor's fees; the vendor lists its own WooPayments at about 2.50% to 2.90% + 30¢ per transaction and states no extra fee for using a third-party processor. Hosting is chosen separately, and the vendor estimates US$25 to US$350 per month for most stores, scaling with traffic and performance needs. Extensions are bought individually, at roughly US$29 to US$299 per year each.

The page also states what the core includes: unlimited products, orders and APIs, unlimited product variants, selling in unlimited markets without a per-market fee, and costs tied to infrastructure rather than sales volume. The vendor states that it does not lock features behind higher-priced tiers and takes no revenue share. A total cost of ownership calculator on the same page estimates a store's running costs.

The merchant, or the chosen host, is responsible for server performance, security patches, WordPress and plugin updates, and backups.

WooCommerce fits businesses that already run WordPress, want full control of their code and hosting, or have developer support. Merchants who want a single bill and no server responsibility should compare it with the hosted platforms in this comparison.

Potential strengths

  • No platform subscription, transaction surcharge or revenue share is charged by the core platform
  • Unlimited product variants, products and orders are stated on the pricing page
  • Hosting, payment processor and extensions can all be chosen independently

Trade-offs

  • Hosting, security, updates and backups are the merchant's responsibility or the host's
  • Total cost depends on the extensions a store needs, which are priced individually
Sources and status
  • Product reference
  • Pricing source
  • Billing terms: No subscription for the core platform; paid extensions billed per year
  • Source review: checked Sep 19, 2026
  • Vendor confirmation: not confirmed

Wix

smb
wix.com ↗
Consider forSmall businesses and creators that want a drag-and-drop website with a store, bookings and marketing tools under one plan
Pricing notesFree plan without payments; paid plans Light, Core, Business and Business Elite, with online payments from Core; prices vary by location and are displayed for yearly billing (checked Sep 2026)
Feature to evaluateStore, scheduling, events and content selling sit inside the same no-code site builder, with hundreds of free ecommerce templates

Wix is a website builder with an ecommerce layer, built in the same drag-and-drop editor as the rest of the site.

The plans page lists a free plan and four paid plans: Light, Core, Business and Business Elite. Light covers the basics and does not accept payments. Core adds payment acceptance and basic ecommerce with 50 GB of storage. Business, marked as recommended, adds standard ecommerce and 100 GB. Business Elite adds advanced ecommerce, unlimited storage, an advanced developer platform and up to 100 site collaborators. All plans include a custom domain, hosting, AI creation tools, 24/7 customer care and a 14-day money-back guarantee, and several include a free domain for one year.

Wix states that prices and currency vary by location, that USD prices are shown for reference only, and that displayed prices are for yearly subscriptions paid in full. When checked, the page served local-currency prices including local tax, so this entry does not quote a figure.

The ecommerce page describes support for physical products with up to 1,000 variants each, CSV import and export, dropshipping, print on demand, digital products and subscriptions. AI tools cover image editing, product descriptions and related product recommendations. Wix states that it powers more than 1 million ecommerce sites. Beyond the store, plans bundle scheduling, events and ticketing, and restaurant ordering.

Wix fits small businesses whose store is one part of a broader site, such as a studio, a restaurant or a creator selling products alongside services. Merchants with large catalogs or complex fulfilment should compare it with platforms built primarily for ecommerce.

Potential strengths

  • A free plan allows a site to be built before paying
  • Every plan includes a custom domain, hosting, AI creation tools, 24/7 customer care and a 14-day money-back guarantee
  • Physical, digital, print-on-demand, dropshipping and subscription products are supported

Trade-offs

  • The pricing page shows prices in local currency, so figures differ by country and must be checked at purchase
  • Selling online needs Core or higher; the Light and free plans do not accept payments
Sources and status
  • Product reference
  • Pricing source
  • Billing terms: Displayed prices are for yearly subscriptions; other subscription periods available
  • Source review: checked Sep 19, 2026
  • Vendor confirmation: not confirmed

Squarespace

smb
squarespace.com ↗
Consider forDesign-focused brands, creators and service businesses that want a template-led website with products, services and memberships in one plan
Pricing notesFour plans (Basic, Core, Plus, Advanced) starting at US$19 per month paid annually; pricing varies by plan and location; 2% online store transaction fee on the first plan, 0% on the others (checked Sep 2026)
Feature to evaluateDesigner templates, unlimited products and services, subscriptions, courses and point of sale are included on every plan

Squarespace is a website builder known for its designer templates, with ecommerce built into every plan.

The FAQ states that Squarespace offers four plans, Basic, Core, Plus and Advanced, billed monthly or annually, with pricing varying by plan and location. Plans start at US$19 per month when paid annually, after a 14-day free trial, and the pricing page states that annual payment saves up to 36%. A Squarespace announcement explains that these four plans replaced the earlier Personal, Business, Commerce and Commerce Advanced plans for new sites, that existing users may stay on legacy plans, and that the Plus plan is offered only in regions where Squarespace Payments is available.

Online store sales carry a 2% transaction fee on the entry plan and 0% on the three higher plans. Digital content and membership sales carry fees of 7%, 5%, 1% and 0% across the four plans. Automated global tax rate calculation is not included on the entry plan and costs 0.15%, 0.10% and 0.05% per transaction, capped, on the higher plans. Discounts start from the second plan.

Many store features are on every plan: unlimited products and services, gift cards, invoices, subscriptions, courses and memberships, checkout on the store's own domain, Facebook and Instagram product promotion, abandoned cart recovery, product status labels, point of sale and print-on-demand dropshipping. The ecommerce page lists flat-rate, weight-based and real-time shipping options and automatic sales tax tools.

Squarespace fits brands where design and content lead and where the store sells a manageable catalog alongside services or memberships.

Potential strengths

  • Every plan includes unlimited products, gift cards, abandoned cart recovery and checkout on the store's own domain
  • Online store transaction fees fall to 0% above the entry plan
  • Services, courses, memberships and invoicing sit alongside physical products

Trade-offs

  • Automated global tax calculation is not included on the entry plan and carries a small capped percentage on the others
  • The Plus plan is available only where Squarespace Payments operates, so plan choice differs by country
Sources and status

Ecwid

smb
ecwid.com ↗
Consider forSmall sellers that want to add a store to an existing website or social profile, starting with a very low-cost plan
Pricing notesStarter US$5 per month; Venture US$29, Business US$49, Unlimited US$119 per month paid annually (US$35, US$65, US$149 paid monthly); taxes excluded (checked Sep 2026)
Feature to evaluateThe store can be embedded into any existing website, or run on a free company.site Instant Site, so a merchant need not change website platform

Ecwid is an ecommerce platform built around a portable store. A merchant can add the store to any existing website, sell through social channels and marketplaces, or publish it on a free Instant Site under a company.site domain.

The pricing page lists four plans. Starter costs US$5 per month, supports up to 10 products and includes more than 70 site templates, the default company.site domain, the ability to add the store to any site, and email support. Venture costs US$29 per month paid annually or US$35 monthly and raises the limit to 100 products, adding digital goods, Instagram and Facebook selling, a mobile management app, live chat support, the app market, automated tax calculations, discount coupons, custom checkout, custom domains and reports. Business costs US$49 per month paid annually or US$65 monthly and allows up to 2,500 products, adding marketplace selling, subscriptions, two staff accounts, phone support, abandoned cart recovery, wholesale pricing groups, a multilingual store, product reviews and advanced analytics. Unlimited costs US$119 per month paid annually or US$149 monthly and removes the product cap, adds in-person selling through POS integration, unlimited staff accounts and priority support.

Annual billing is stated to save 16%. Prices exclude taxes, and Ecwid states that it collects US sales tax where required by law. The page shows prices in dollars, pounds, euros, Australian dollars, Mexican pesos and Indian rupees.

Ecwid fits small sellers testing online sales on an existing website and merchants who sell across social and marketplace channels from one catalog.

Potential strengths

  • All four plan prices are published in several currencies, with annual and monthly rates
  • A store can be added to any existing website rather than replacing it
  • Wholesale pricing groups, subscriptions and marketplace selling are available from the Business plan

Trade-offs

  • Product limits apply below Unlimited: 10 on Starter, 100 on Venture and 2,500 on Business
  • Point-of-sale integration and unlimited staff accounts require the top Unlimited plan
Sources and status
  • Product reference
  • Pricing source
  • Billing terms: Monthly or annual; annual billing saves 16%
  • Source review: checked Sep 19, 2026
  • Vendor confirmation: not confirmed

Shift4Shop

smb
shift4shop.com ↗
Consider forBudget-conscious US merchants that want an unlimited hosted store with most features built in rather than added through apps
Pricing notesEnd-to-End eCommerce plan at US$41 per month per the vendor's plan page; the FAQ adds that a monthly SaaS fee may be charged depending on plan and monthly processing amount (checked Sep 2026)
Feature to evaluateOne plan includes unlimited products, staff users and bandwidth, API access, more than 100 themes and built-in fraud protection from Kount

Shift4Shop is a hosted ecommerce platform. It now sells a single End-to-End eCommerce plan rather than a ladder of tiers.

The plan page states the platform fee as US$41 per month for what the vendor calls an unlimited, enterprise-grade plan. The same page frames the bundle as a US$229 per month value, which is a comparison claim rather than a price. The FAQ states that there are no setup fees or transaction fees and that merchants pay only their payment processor's normal fees, but it also says a monthly SaaS fee may be charged depending on the plan and the monthly processing amount. The FAQ also states that accounts can be cancelled at any time from the control panel and that refunds are not offered.

The plan lists unlimited products, unlimited staff users, unlimited bandwidth, no revenue caps, API access, an integrated blog, SEO and marketing tools, 24/7 customer support and more than 100 premium themes. Card acceptance runs through an integrated payment solution from PayPal, with PCI-compliant tokenization and fraud protection provided by Kount. The site builder allows direct HTML and CSS editing, and the vendor states that the plan scales with traffic without upgrades. Shift4Shop claims more than 200,000 current customers.

Shift4Shop fits cost-sensitive merchants that want a broad built-in feature set. Because published fee statements differ across the vendor's pages, the exact monthly cost should be confirmed before migrating.

Potential strengths

  • The vendor states no setup fees and no transaction fees beyond the payment processor's
  • Unlimited products, staff users and bandwidth with no revenue caps are listed on the single plan
  • Features that other platforms often sell as apps, such as real-time shipping and stackable promotions, are stated as built in

Trade-offs

  • The plan page's FAQ says the monthly SaaS fee may vary with plan and processing volume, so the actual fee should be confirmed at signup
  • The vendor states it does not offer refunds on its service
Sources and status

Adobe Commerce

enterprise
business.adobe.com ↗
Consider forMid-size and large brands with development teams that need a highly customizable platform for multiple brands, regions and large catalogs
Pricing notesQuote-based; Adobe Commerce as a Cloud Service (SaaS), Adobe Commerce on Cloud (PaaS) and Adobe Commerce Optimizer each list Get pricing; Magento Open Source is free (checked Sep 2026)
Feature to evaluateThree deployment options, from multi-tenant SaaS to single-tenant PaaS to a storefront layer on another engine, plus a free open-source edition

Adobe Commerce is the commercial successor to Magento, sold by Adobe for B2C and B2B businesses. The open-source edition, Magento Open Source, remains free to download.

The pricing page describes three paid offerings. Adobe Commerce as a Cloud Service is a complete commerce solution delivered as a multi-tenant cloud service with automatic feature and security updates. Adobe Commerce on Cloud is the same complete solution on single-tenant, dedicated cloud infrastructure. Adobe Commerce Optimizer is a storefront, catalog and merchandising layer delivered as a multi-tenant service that can be paired with any existing ecommerce transaction engine. Each carries a Get pricing button and no published figure.

The comparison table on that page lists core commerce with order, inventory, checkout, tax and shipping management; promotions; catalog management for millions of SKUs; localized storefronts managed from a single instance; AI-powered search, recommendations and category merchandising; data sharing with Adobe Experience Cloud for personalization; and a prebuilt digital storefront. Content authoring, A/B experimentation and the Adobe Commerce Intelligence data warehouse are add-ons for certain tiers. The product page adds a visual storefront editor, generative AI content tools and developer agents intended to speed migrations and customizations.

Magento Open Source is described as a free platform for small businesses and developers, supported by an extension marketplace with thousands of third-party extensions and themes, a community forum and the Magento Association.

Adobe Commerce fits organizations with in-house developers or an agency partner, complex catalogs and several brands or markets, particularly those already using Adobe's marketing tools.

Potential strengths

  • Buyers can choose SaaS, dedicated PaaS or a storefront-only layer on top of an existing transaction engine
  • The Magento Open Source edition gives a free route with a large extension marketplace
  • Integration with Adobe Experience Cloud supports data-driven personalization

Trade-offs

  • No figures are published for any paid edition
  • Customization depth usually requires developers or an implementation partner
Sources and status

Salesforce Commerce Cloud (B2C Commerce)

enterprise
salesforce.com ↗
Consider forLarge consumer brands and retailers running many sites, brands or regions that already use or plan to use Salesforce
Pricing notesCommerce Cloud B2C Premium: contact for pricing; Premier Success Plan listed at 30% of net license fees (checked Sep 2026)
Feature to evaluateThe B2C Premium edition includes 100 sites, 3,500 price books and full order management on a multi-tenant platform built for traffic peaks

Salesforce Commerce Cloud is Salesforce's commerce product family. This entry covers B2C Commerce, the edition for businesses selling to consumers; the B2B editions are separate products.

The pricing page lists Commerce Cloud B2C Premium as contact for pricing and states what the edition includes: 100 sites and 3,500 price books, full order management, and personalization using Data Cloud segments and intelligence dashboards. Related products are sold alongside it, including Salesforce Order Management, Retail Cloud Point-of-Sale starting at 25 stores, and Salesforce Payments, which supports express checkout with digital wallets and allows a merchant to bring its own Adyen account. The Standard Success Plan is included in all licenses. The Premier Success Plan is listed at 30% of net license fees, and a Signature plan adds a designated customer success manager.

The B2C Commerce product page describes Storefront Next, a storefront with automated setup, templates, plug-and-play apps and developer tools. It also describes agentic shopping assistants on the storefront and in messaging apps, catalog syndication to social and AI platforms, automated merchandising, and Agentic Commerce Search, for which the vendor reports a 13% increase in conversion and a 17% increase in add-to-cart rates. The platform runs on multi-tenant infrastructure with 24/7 monitoring, and a multi-site architecture manages several brands and regions with dedicated staging and development environments.

Salesforce Commerce Cloud fits large retailers and consumer brands with several sites or regions and an existing Salesforce investment.

Potential strengths

  • Multi-site architecture manages multiple brands and regions from one platform, with staging and development environments
  • Order management, personalization with Data Cloud and commerce agents come from the same vendor as the CRM
  • The pricing page publishes the edition's included limits, even without a price

Trade-offs

  • The B2C edition's price is not published and must be requested
  • Premier support is charged at 30% of net license fees, which adds materially to total cost
Sources and status

commercetools

enterprise
commercetools.com ↗
Consider forEnterprises building a headless, API-first commerce stack across many channels, brands or business models with in-house engineering
Pricing notesQuote-based; order-based pricing rather than GMV, with unlimited catalogs, channels and storefronts and optional add-ons; available through AWS and Google Cloud marketplaces (checked Sep 2026)
Feature to evaluateEvery commerce capability is exposed as an independent, versioned API, and pricing is based on orders rather than a share of sales

commercetools is a headless, API-first commerce platform, now marketed as commercetools Sphere.

The platform page describes Sphere as a unified platform that brings channels, customer context and commerce operations onto a single headless foundation. Every capability is exposed as an independent, versioned API. The vendor states support for B2C, B2B, D2C, marketplaces, subscriptions and hybrid models, across verticals from retail and grocery to manufacturing and healthcare. It also describes a runtime layer for AI agents with governance and security. For scale, the vendor cites processing of 100,000 orders per minute, 100% uptime during peak demand and an average response time under 60 milliseconds; these are vendor performance claims.

The pricing page does not publish figures and directs buyers to contact sales. It does describe the model. Pricing is order-based rather than tied to GMV, and the vendor states that catalogs, channels and storefronts are unlimited. Packages can be extended with add-ons: Premium Support with an enhanced SLA, Audit Log Premium, advanced B2B APIs, additional regions and connectors, a checkout product, performance testing and HIPAA compliance, the last two available with the Premium package. The platform can also be bought through the Google Cloud and AWS marketplaces, and a free trial is offered. A Solution Hub lists integrations and accelerators from partners.

commercetools fits enterprises with engineering capacity that want to assemble their own stack or run many storefronts on one back end. Smaller merchants without developers will find hosted platforms faster and cheaper to launch.

Potential strengths

  • Order-based pricing avoids GMV-based fees as revenue grows, according to the vendor
  • Unlimited catalogs, channels and storefronts are included, which suits multi-brand and multi-region operations
  • The same platform supports B2C, D2C, B2B, marketplaces and subscriptions

Trade-offs

  • No figures are published; pricing requires contacting sales
  • A headless platform has no ready-made storefront, so front-end development and integration work fall on the buyer or a partner
Sources and status

Frequently asked questions

What is an ecommerce platform?

It is software for selling online. It provides a product catalog, storefront, cart, checkout, payment connections, order management and usually hosting. Hosted platforms such as Shopify, BigCommerce, Wix, Squarespace, Ecwid and Shift4Shop bundle all of this in a subscription. Open-source software such as WooCommerce and Magento Open Source is free but needs separate hosting. Enterprise platforms such as Adobe Commerce, Salesforce Commerce Cloud and commercetools are sold by quote.

Which ecommerce platforms publish their prices?

Seven of the ten publish figures. Shopify, BigCommerce, Ecwid and Shift4Shop list plan prices in US dollars. Squarespace gives a starting price of US$19 per month paid annually. WooCommerce is free and gives estimates for hosting and extensions. Wix publishes prices that vary by location. Adobe Commerce, Salesforce Commerce Cloud and commercetools do not publish figures and require a sales conversation.

Do ecommerce platforms charge transaction fees?

Some do, depending on plan and payment provider. Shopify adds a fee, 2% on Basic, when a third-party payment provider replaces Shopify Payments. Squarespace charges a 2% online store fee on its entry plan and 0% above it. BigCommerce's Scale plan charges 0.9% on GMV above its cap. WooCommerce and Shift4Shop state no platform transaction fees, although card processing fees still apply.

What is the difference between hosted and open-source ecommerce platforms?

A hosted platform runs the software, servers, security and updates for a monthly fee, so a merchant can launch without technical staff. An open-source platform such as WooCommerce or Magento Open Source is free to use and fully customizable, but the merchant pays for hosting and extensions and is responsible for updates, security and performance, directly or through a host or agency.

What is headless commerce?

Headless commerce separates the storefront from the commerce back end. The back end supplies catalogs, carts, pricing and orders through APIs, and the storefront is built separately for web, apps or other channels. commercetools is built entirely this way. Adobe Commerce and Salesforce Commerce Cloud offer headless options alongside their own storefronts. It suits teams with developers who need custom experiences across many channels.

Which platforms suit a small business starting out?

The lowest published entry prices are Ecwid Starter at US$5 per month for up to 10 products, Squarespace from US$19 per month paid annually, and Shopify Basic and BigCommerce Core at US$29 per month billed yearly. WooCommerce has no platform fee but requires hosting. Wix offers a free plan for building the site, with payments from its Core plan.

Can an ecommerce platform also handle in-store sales?

Several can. Shopify sells a POS Pro add-on at US$89 per month per location. Squarespace includes point of sale on every plan. Ecwid offers POS integration on its Unlimited plan. Salesforce sells Retail Cloud Point-of-Sale separately, starting at 25 stores. Merchants with physical stores should confirm that inventory syncs across online and in-store channels.

How should this comparison be used?

Use the documented buyer fit, pricing and trade-offs to narrow the list to two or three platforms. Then run a trial or demo with real products, the payment provider the business will use, and the expected monthly sales, since plan thresholds and fees change the true cost. This page records public pricing and documentation checks, not hands-on testing.

Suggest a vendor or correction

Send factual corrections to editorial@statwharf.com. Corrections are free. For inclusion or placement enquiries, contact partnerships.

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First published September 2026. Page update dates reflect editorial changes, not a fresh check of every vendor.