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Best Media Monitoring Tools (2026): Top 9 Compared

Updated September 2026By StatWharf Editorial9 vendorsMethodology

Compare buyer fit, pricing notes and trade-offs. How entries are ordered.

Compare at a glance

Select a vendor for details and sources. Scroll the table horizontally on smaller screens.

Media Monitoring Tools: vendor fit and recorded pricing
VendorConsider forPricing notes
MeltwaterenterpriseGlobal enterprises that need the broadest possible source coverage in one feedQuote-based (checked Sep 2026)
Cision (CisionOne)enterprisePR teams wanting real-time mention streams alongside AI-flagged reputational riskQuote-based (checked Sep 2026)
TalkwalkerenterpriseBrands needing the widest source count, including logo detection inside images and videoQuote-based (checked Sep 2026)
Muck Rackmid-marketPR teams that want monitoring built around journalist and outlet-level detailQuote-based (checked Sep 2026)
Determmid-marketMid-market teams that want a published, predictable monthly price for AI-assisted monitoringFrom €99/mo, or €990/yr billed annually (checked Sep 2026)
Agility PR Solutionsmid-marketComms teams that want AI-drafted coverage reports built straight out of a monitoring searchQuote-based (checked Sep 2026)
Brand24smbSmaller teams and agencies that want a published price per keyword and mention tierFrom $249/mo, or $199/mo billed annually (checked Sep 2026)
Critical MentionspecialistTeams whose primary requirement is fast, reliable TV and radio broadcast monitoringQuote-based (checked Sep 2026)
NewsWhip SpikespecialistComms and insights teams that need the fastest possible alert on a story gaining public engagementQuote-based (checked Sep 2026)

These comparisons draw on public product information, not hands-on testing of every tool. Source records identify available references and checks; missing evidence is marked. Buyer fit is an editorial assessment, not a measured performance score. How to use this research.

Media monitoring tools search news, broadcast, online and social sources for defined keywords or topics and deliver matching mentions to a communications team as they appear. No team can manually watch every outlet or platform that might carry a story about its brand, competitors or industry, and the cost of missing a mention, crisis or placement, justifies continuous automated coverage. Alerting speed, source breadth and how cleanly a tool separates genuine hits from noise are the practical differences here.

The market splits into three groups. Enterprise suites, including Meltwater, Cision and Talkwalker, sell the broadest source coverage across every media type through a quote-only process. Specialists, including Muck Rack, Agility PR Solutions and Critical Mention, build monitoring around one strength, journalist detail, AI-assisted reporting or broadcast depth, also typically sold by quote. Online-native tools, including Determ and Brand24, publish transparent monthly pricing metered by keyword and mention volume, trading some broadcast depth for a predictable bill. NewsWhip Spike is a predictive alerting specialist built for speed on web and social. Compare documented fit, source status and trade-offs before shortlisting.

Vendor details and trade-offs

Meltwater

enterprise
Consider forGlobal enterprises that need the broadest possible source coverage in one feed
Pricing notesQuote-based (checked Sep 2026)
Product referencemeltwater.com
Feature to evaluate400,000+ traditional media sources plus 200 million online publications and 20,000+ podcasts in one platform

Meltwater is a media intelligence company whose AI-powered media monitoring product is the entry point to a wider communications suite. The vendor positions the tool for communications and PR teams that need to track and measure earned media in real time, cutting through high daily coverage volume to surface what matters to a brand, its competitors or its industry. Media Monitoring & Analysis sits alongside separate Social Listening and Media Relations modules on one unified data engine, with the monitoring layer itself the part that matters for pure coverage tracking.

Meltwater's product pages describe continuous analysis of more than 400,000 traditional media sources, over 200 million online publications including blogs, review sites and forums, and more than 20,000 podcasts. Social coverage spans Twitter/X, Facebook, Instagram, Reddit and YouTube plus APAC platforms including WeChat, Weibo and Douyin. Broadcast monitoring covers all 210 US Designated Market Areas and thousands of TV and radio stations globally. The platform applies AI to sentiment, trends and anomalies, surfacing results through customizable dashboards, real-time alerts and AI-generated summaries, with integrated reporting and share-of-voice benchmarking built in. A newer layer tracks brand presence inside AI-generated answers from tools such as ChatGPT, inside the same cross-channel view.

Meltwater does not publish prices; every quote is built around user count, source volume, modules included, geographic coverage and contract length, delivered only after a sales conversation. The platform suits large or global organizations that need one system covering every media type without stitching together separate tools for broadcast, print and social. It is a weaker fit for a small team or solo communicator that wants to self-serve a plan and see a price before booking a demo, since procurement runs through account executives, not a checkout page.

Potential strengths

  • Coverage spans traditional, digital, social, podcast and broadcast sources in a single unified data engine
  • AI-generated summaries and automatic topic tagging cut down manual triage of high daily mention volumes
  • Broadcast monitoring reaches all 210 US Designated Market Areas plus thousands of TV and radio stations worldwide

Trade-offs

  • No pricing is published anywhere on the vendor site, so every deal starts with a sales conversation
  • The breadth of modules and configuration options can be more than a small communications team needs to set up and maintain
Sources and status

Cision (CisionOne)

enterprise
Consider forPR teams wanting real-time mention streams alongside AI-flagged reputational risk
Pricing notesQuote-based (checked Sep 2026)
Product referencecision.com
Feature to evaluateReact Score AI flags potentially harmful coverage the moment it appears in a Mention Stream

Cision is a media intelligence and communications software vendor, and CisionOne is its current all-in-one platform for media monitoring, media insights and journalist outreach. The vendor markets the monitoring module as the way a PR team ensures it never misses a critical mention of its brand, competitors, spokespeople or industry, built on a coverage index developed over decades as one of the older names in this category. CisionOne Social is a companion module for social listening and posting, so the core monitoring product can be evaluated on its own by teams that only need coverage tracking.

The product page describes hundreds of thousands of news sources, top social platforms, leading global print publications, more than 3,000 TV and radio stations, over 60,000 podcasts and more than 10,000 premium paywalled titles. Real-time Mention Streams let a team track multiple topics side by side as coverage arrives. Cision's proprietary React Score, an AI signal, instantly flags potentially harmful content within a stream to guide a response. Alerts reach users through the CisionOne mobile app, Slack and Teams integrations, and scheduled email reports. A separate outreach module gives access to more than 500,000 journalist and influencer profiles, letting a team move from a mention into a targeted pitch list.

Cision does not publish pricing for CisionOne; plans are built around a team's needs, and every pricing page routes to a demo request. The platform suits established PR teams that want deep source coverage combined with an AI layer built to flag reputational risk in real time. It is a less efficient choice for a team that only needs a narrow keyword tracker, since CisionOne's broader outreach and social modules add scope, and cost, beyond pure monitoring.

Potential strengths

  • Mention Streams let teams compare brand, competitor, spokesperson and industry coverage side by side in real time
  • React Score applies AI to flag potentially harmful content so a crisis response can start before it spreads
  • Mobile alerts plus Slack and Teams integration keep leadership informed of coverage away from a desktop

Trade-offs

  • Pricing is not published; every plan requires a conversation with the Cision sales team
  • The platform bundles media outreach and social management alongside monitoring, which adds cost for a team that only wants coverage tracking
Sources and status

Talkwalker

enterprise
Consider forBrands needing the widest source count, including logo detection inside images and video
Pricing notesQuote-based (checked Sep 2026)
Product referencetalkwalker.com
Feature to evaluateVisual listening detects brand logos and mentions inside images, video and podcasts, not just text

Talkwalker is a consumer and media intelligence vendor whose current product, Lumen by Talkwalker, is built around real-time monitoring of brand, audience and market conversation. The company sells the platform to PR teams, agencies and brand marketers who need to protect reputation and build relationships with journalists, positioning coverage breadth as its main differentiator. Three tiers, Core, Analyze and Business, gate result volume and the number of topics, filters and channels tracked, with every tier including unlimited users.

The vendor's own numbers describe more than 150 million websites tracked across 239 countries and regions, alongside 30 social networks including Instagram, Facebook, Twitter/X and Pinterest, with support for 187 languages. Talkwalker's stated differentiator against text-only tools is visual listening, which detects brand mentions and logos inside images, video and podcasts rather than relying solely on written text. Custom alerts combine trending-topic detection with sentiment analysis to flag crisis-level coverage and campaign-relevant moments, and an AI Agent module lets a user ask questions of the collected data directly. A newer LLM Insights capability tracks how AI assistants describe a brand or industry. Every plan adds professional onboarding, best-practice guides, continuous training and regular strategy reviews with a Talkwalker team member.

Talkwalker publishes no self-serve prices; every plan requires a custom quote, with the three named tiers distinguished by data volume and topic count rather than a fixed dollar figure. The platform suits brand and communications teams that need the largest possible source count and are willing to go through a sales process to get it, particularly where visual and video mentions matter as much as text. It fits less well a team that wants a transparent, self-serve monthly price, since no figure appears anywhere on the public site.

Potential strengths

  • 150 million-plus sources across 239 countries and regions give genuinely global reach
  • Visual listening catches brand mentions in images and video that text-only tools cannot see
  • Custom alerts combine trending topics and sentiment analysis to time crisis or campaign responses

Trade-offs

  • Every plan requires a custom quote through the Talkwalker sales team, with no self-serve pricing published
  • The Lumen platform leans toward social and consumer intelligence, so pure news and broadcast tracking is one part of a wider tool
Sources and status

Muck Rack

mid-market
Consider forPR teams that want monitoring built around journalist and outlet-level detail
Pricing notesQuote-based (checked Sep 2026)
Product referencemuckrack.com
Feature to evaluateAI-enhanced monitoring flags unexpected coverage spikes and feeds the same alerts straight into auto-updated reports

Muck Rack is a PR software vendor best known for its journalist database, and Media Monitoring & Alerts is one module inside its broader PR platform alongside pitching, press release distribution and reporting. The company sells separate packages for in-house brand teams and agencies, each in three plans, with monitoring positioned as the feature that lets a team know when its brand, products, spokespeople or competitors appear in coverage so it can act or manage a developing crisis. Because monitoring ties into Muck Rack's journalist records, results can be filtered by outlet and reporter detail a pure clipping tool lacks.

Default monitoring covers digital news and social content, and the vendor states it holds more than 35,000 publication licenses through direct partnerships. Print monitoring runs through a LexisNexis partnership; broadcast TV and radio runs through TVEyes; and social listening is powered by Keyhole, covering X, Instagram, Facebook, TikTok, YouTube, blogs and forums. Results can be narrowed with keywords, Boolean logic, an AI-powered Article Topics filter and domain-authority sorting. Alerts arrive as real-time email, a daily digest, or a Slack post, and AI-enhanced monitoring flags unexpected coverage spikes. The top Premier tier adds an API for pulling saved-search results into Snowflake, Power BI or Tableau.

Muck Rack does not publish prices; cost depends on factors specific to a team, including user count, and the company prepares a customized proposal rather than listing tiers with figures. The product suits PR teams that already value Muck Rack's journalist data and want monitoring tied to the same records. It is a weaker fit for a team that wants broadcast or print coverage included by default, since those channels are priced as add-ons rather than bundled into a base plan.

Potential strengths

  • Alerts can be delivered as instant email, a daily digest, or directly to a Slack channel, matching how each team wants to work
  • The same alerts that power monitoring automatically populate reports, so tracking and reporting never fall out of sync
  • AI-powered Topics and domain-authority filters make it easier to surface the coverage that actually matters in a noisy result set

Trade-offs

  • Broadcast monitoring, print monitoring and social listening are separate paid add-ons rather than included by default
  • Pricing is not published; the vendor states only that cost depends on team size and requires a custom proposal
Sources and status

Determ

mid-market
Consider forMid-market teams that want a published, predictable monthly price for AI-assisted monitoring
Pricing notesFrom €99/mo, or €990/yr billed annually (checked Sep 2026)
Product referencedeterm.com
Feature to evaluateEvery plan publishes an exact monthly price plus a fixed mention allowance and unlimited keywords

Determ is a media monitoring and social listening platform built around transparent, published pricing rather than a quote-only sales process. The vendor sells three named self-serve plans, Focus, Expand and Command, plus a Custom tier for larger organizations, distinguished mainly by tracked topics and monthly mention allowance rather than by unlocked features. The company positions the product for marketing and PR teams that want to master a specific topic or set of competitors without an enterprise sales cycle, and every plan, including Custom, offers a five-day free trial.

Sources listed on Determ's own site include news drawn from 100 million websites, Facebook, Instagram, X, blogs, YouTube, Reddit, Bluesky, Medium, other social platforms, comments and forums, with print, TV and radio available by region. Every plan, including the entry tier, includes real-time updates, unlimited keywords and unlimited users. Determ's AI assistant, Synthia, generates coverage summaries, entity-level sentiment, tone of voice, key insights, quote extraction and board-ready executive summaries, alongside dashboards for sentiment, opinion leaders and conversational trends.

Determ publishes exact prices: the Focus plan is 99 euros per month billed monthly, or 990 euros per year billed annually, covering one topic and 1,000 mentions per month; Expand runs 299 euros per month or 2,990 euros per year for five topics and 5,000 mentions; and Command runs 499 euros per month or 4,990 euros per year for ten topics and 10,000 mentions, with a Custom tier quoted above that. The product suits a mid-market team that wants a fixed monthly cost and AI-generated summaries without negotiating a contract. It is a weaker fit for an organization with high-volume mention counts or a hard requirement for guaranteed broadcast coverage in every market, since both push a buyer toward the Custom tier.

Potential strengths

  • Pricing, mention allowances and topic limits are published for every plan, so cost can be estimated before a sales call
  • Synthia AI features, including summaries, entity sentiment and executive summaries, are included at every tier rather than gated to the top plan
  • Real-time updates and unlimited keywords are included even on the entry-level Focus plan

Trade-offs

  • Traditional print, TV and radio monitoring is listed as regionally available rather than guaranteed everywhere
  • Monthly mention allowances, from 1,000 on the entry plan, cap how much volume a team can track before needing to upgrade
Sources and status

Agility PR Solutions

mid-market
Consider forComms teams that want AI-drafted coverage reports built straight out of a monitoring search
Pricing notesQuote-based (checked Sep 2026)
Product referenceagilitypr.com
Feature to evaluateCoverage Surge Alerts include Surge Insights that explain why coverage spiked, not just that it happened

Agility PR Solutions is a media monitoring and media intelligence vendor selling to comms and marketing teams tracking brand, industry and competitor coverage. The company built its reputation on unlimited topic searches and a straightforward monitoring interface, and has more recently layered AI features onto that base under Intelligent Insights and Agility Agent branding, aimed at reducing the manual work of building search queries and assembling reports by hand. Plans are structured around monitoring, media intelligence and managed-service tiers, billed annually by default.

The vendor states it indexes more than 2 billion news items annually and includes online, broadcast and social media monitoring for every monitoring client, with print, niche publications and podcasts added on request. A team can run unlimited topic searches, save coverage items, and organize them with tags and folders. Alerting covers Recent Coverage Alerts for new mentions and Coverage Surge Alerts for unusual volume, with a Surge Insights feature explaining the likely cause of a spike. Source Groups control which outlets, websites or media contacts are included or excluded from results. The newer Agility Agent accepts a plain-language prompt describing a reporting goal and assembles a curated, stakeholder-ready report automatically, charting volume, sentiment, region and share of voice.

Agility PR Solutions does not publish pricing; its plans page directs every visitor to a form, after which the company builds a package and walks through pricing structure on a call. The product suits mid-market communications teams that want monitoring paired with fast, AI-assisted report building rather than a purely manual clipping workflow. It is a weaker fit for a team that wants a fixed self-serve price or full print and podcast coverage bundled in by default, since both require an added conversation with the vendor.

Potential strengths

  • Surge Insights explains the cause of a coverage spike rather than only flagging that volume increased
  • Source Groups let a team explicitly include or exclude specific outlets, websites or media contacts from results
  • The Agility Agent turns a single plain-language prompt into a stakeholder-ready coverage report without manual Boolean setup

Trade-offs

  • Pricing is not published anywhere on the site; every plan is quoted after a form submission and a sales call
  • Print, niche publication and podcast coverage are available on request rather than included in every monitoring plan by default
Sources and status

Brand24

smb
Consider forSmaller teams and agencies that want a published price per keyword and mention tier
Pricing notesFrom $249/mo, or $199/mo billed annually (checked Sep 2026)
Product referencebrand24.com
Feature to evaluate16 source categories, from news and blogs to podcasts and Twitch, published against an exact monthly price

Brand24 is a social listening and media monitoring platform for brands, agencies and small-to-mid-size teams that want online mention tracking without an enterprise sales process. The vendor states it monitors more than 25 million sites for over 4,000 brands across 154 countries, and sells five plans, Individual, Team, Pro, Business and Enterprise, distinguished by keyword count, mention allowance and how many of its 16 source categories are unlocked.

Source coverage starts at seven categories on Individual, Facebook, Instagram, X, News, Blogs, Other Socials and Reddit, expanding with each tier: LinkedIn, Medium, Quora, YouTube and TikTok on Team; Reviews, Twitch and Newsletters on Pro; Podcasts on Business. AI Sentiment Analysis, Boolean search and Storm Alerts are included at every paid tier. Higher tiers add AI Events Detection, which explains what caused a spike, an AI Brand Assistant that summarizes conversations, and white-labelled or QuickShare reports. Refresh frequency scales from every 12 hours on Individual to real-time on Pro and Business, and every plan includes a mobile app plus Model Context Protocol support for an AI assistant.

Brand24 publishes exact prices for every tier: Individual runs 249 dollars per month, or 199 dollars per month billed annually, for three keywords and 2,000 mentions per month; Team, Pro and Business step up from there to 349, 499 and 699 dollars per month respectively, each with a discounted annual rate; and Enterprise starts from 1,499 dollars per month billed annually with custom limits. The tool suits a small in-house team or agency that wants a fixed, predictable monthly bill and self-serve signup. It is a weaker fit for an organization that needs broadcast monitoring or very high mention volumes, since neither is available at any published tier.

Potential strengths

  • Every plan lists its exact monthly price alongside keyword count and monthly mention allowance
  • AI Sentiment Analysis and Boolean search and filtering are included even on the entry Individual plan
  • Storm Alerts and AI Events Detection flag unusual mention spikes without a separate add-on purchase

Trade-offs

  • The entry Individual plan refreshes data only every 12 hours; real-time updates require the Pro plan and above
  • Broadcast monitoring is not offered at any tier; coverage is limited to online news, blogs, review sites and social platforms
Sources and status

Critical Mention

specialist
Consider forTeams whose primary requirement is fast, reliable TV and radio broadcast monitoring
Pricing notesQuote-based (checked Sep 2026)
Product referencecriticalmention.com
Feature to evaluateWordplay lets a team refine HD broadcast clips down to the microsecond and tag sentiment on specific sections

Critical Mention is an earned media monitoring platform now operated as part of Onclusive, marketed specifically on broadcast monitoring depth, tracking brand mentions across more television and radio stations than most competing tools claim to cover. The product is sold to PR, communications and marketing agencies, with packages for agencies managing multiple clients, individual brands, nonprofits, and API access for partners building on the underlying content.

The vendor's own site lists more than 2,500 international TV and radio channels, millions of digital news sources, licensed and paywalled print content, thousands of podcasts, and social monitoring across Twitter, Instagram, Facebook and YouTube. Keyword searches can be saved or ad hoc, filtered by media type and market, with results returned within 60 seconds. Real-time alerts notify a team of keyword hits by email, instantly or as a daily digest. Analysis tools include density maps and word clouds for sentiment and trend patterns, and Wordplay, a video editor that refines HD broadcast clips to the microsecond and tags sentiment on specific sections. One agency customer quoted on the site described switching to the platform from TVEyes and Snapstream after comparing broadcast clip access.

Critical Mention does not publish pricing; its pricing page asks a visitor to describe earned media needs so the company can build a custom package, with options including scalable plans for growing PR firms, tailored plans for individual brands, special nonprofit rates, and API access for partners. The platform suits any organization whose monitoring priority is broadcast, since TV and radio depth is the clear differentiator. It is a less natural fit for a team whose coverage need is mostly online text and social, where other vendors here offer comparable or broader digital-first coverage.

Potential strengths

  • Search results return within 60 seconds, which is fast for a platform with this depth of broadcast coverage
  • Wordplay video editing lets a team trim, highlight and tag sentiment on broadcast clips before sharing them
  • More than 2,500 international TV and radio channels give broadcast depth that few other monitoring tools match

Trade-offs

  • No pricing is published; packages are custom-built after a sales conversation about specific needs
  • Online and social coverage exist but are secondary to the platform's broadcast-first design, so text-heavy monitoring is not the strongest use case
Sources and status

NewsWhip Spike

specialist
Consider forComms and insights teams that need the fastest possible alert on a story gaining public engagement
Pricing notesQuote-based (checked Sep 2026)
Product referencenewswhip.com
Feature to evaluateAlerts trigger on predicted engagement within 90 seconds of a post going live, not only on keyword matches

NewsWhip is a media monitoring vendor built around predicted public engagement rather than clipping every keyword mention, and Spike is its current product for communications and insights teams. The company sells the platform as a way to move a comms strategy from reactive to proactive, aimed at teams spotting an emerging story, a competitor's viral moment, or reputational risk before it becomes a full news cycle, rather than teams needing exhaustive archival coverage of every outlet.

Source coverage centers on web publishers and a defined set of social platforms: Facebook post discovery and measurement, real-time feeds from influential Twitter/X accounts, TikTok trend tracking, Instagram coverage across creator and business accounts, full Reddit post-and-comment tracking, and YouTube video-title tracking. The differentiator is that alerts trigger on predicted engagement, not just keyword matches, letting a team react within roughly 90 seconds of a post going live. Alerts deliver by email or Slack with customizable trigger thresholds, and a newer AI Agents capability adds real-time, analyst-quality explanations of what is happening in a spike and why it matters. A Websites Leaderboard separately surfaces which publishers drive public interest in a given topic.

NewsWhip does not publish pricing on its site; every plan is reached through a demo request or a sales chat rather than a self-serve checkout. The product suits a communications or insights team whose priority is speed on breaking, high-engagement stories across web and social, particularly one managing reputational risk in fast-moving news cycles. It is a weaker fit for a team that needs traditional broadcast or print monitoring, or a full historical archive of every mention regardless of engagement, since neither is part of what Spike is built to do.

Potential strengths

  • Alerts can trigger on predicted engagement level rather than only on keyword matches, catching stories before they peak
  • Reddit monitoring tracks every post and comment, a source depth few competing alert tools offer
  • NewsWhip AI Agents explain what is happening and why a spike matters, not just that one occurred

Trade-offs

  • No traditional print or broadcast monitoring is offered; coverage is limited to web publishers and a defined set of social platforms
  • No pricing is published; the vendor's site routes every inquiry to a sales conversation
Sources and status

Frequently asked questions

What does media monitoring software actually do?

Media monitoring software searches news, broadcast, online and social sources continuously for a defined set of keywords, brand names or topics, then delivers matching mentions to a team as they are found. The core job is capture and alerting: finding a mention quickly across many source types and notifying the right person, typically by email, a dashboard feed, or a Slack or Teams message. Analysis features such as sentiment scoring, reporting and competitive benchmarking are usually built on top of that underlying monitoring layer rather than replacing it.

How is media monitoring different from a media intelligence platform or a PR analytics tool?

Media monitoring is the underlying job of finding and capturing mentions across sources with alerting attached to it. Media intelligence platforms typically add heavier enterprise-grade analysis on top of that same captured data, such as narrative tracking and executive benchmarking across many brands or markets. PR analytics tools focus further downstream, measuring and reporting on the outcomes of a PR program, such as share of voice or campaign impact, rather than on the capture and alerting step itself. Several vendors sell all three as one bundled platform.

Which of these tools publish their prices?

Determ and Brand24 publish exact monthly and annual prices for every plan on their own pricing pages, starting at 99 euros per month for Determ and 249 dollars per month for Brand24. Meltwater, Cision, Talkwalker, Muck Rack, Agility PR Solutions, Critical Mention and NewsWhip Spike do not publish pricing anywhere on their sites; every plan for those seven vendors is quoted after a form submission or a sales conversation, typically shaped by user count, source volume and contract length.

How should this comparison be used?

Use the documented product fit, source status, pricing and trade-offs to build a shortlist, then validate each finalist against your requirements, current vendor documentation and representative workflows.

How fast should an alert arrive after a mention is published?

Speed varies by source and vendor. NewsWhip Spike alerts on predicted engagement within roughly 90 seconds of a post going live, while Critical Mention returns search results within 60 seconds for its broadcast-heavy index. Platforms with broader source counts, such as Meltwater, Cision and Talkwalker, generally deliver real-time alerts for most digital and social sources, and the biggest gain over free tools like Google Alerts is direct feed access rather than waiting for search-engine indexing.

Do these tools cover broadcast television and radio as well as online sources?

Coverage varies significantly. Meltwater, Cision, Critical Mention and Agility PR Solutions all include broadcast TV and radio monitoring as part of their core offering, with Critical Mention specifically built around broadcast depth across more than 2,500 international channels. Muck Rack adds broadcast as a paid add-on through a TVEyes partnership rather than including it by default. Determ offers traditional broadcast monitoring only in select regions. Brand24 and NewsWhip Spike do not offer broadcast monitoring at all, focusing instead on online news, blogs and social platforms.

What counts as a mention, and how do vendors define it?

A mention is generally one matching result: a single news article, social post, blog entry or broadcast clip containing a tracked keyword or brand name. Vendors that publish mention-based pricing, such as Brand24 and Determ, meter plans against a monthly mention count, so a coverage spike during a launch or crisis can push a team into a higher tier or trigger an overage charge. Vendors that price by quote, such as Meltwater or Cision, size a contract around expected volume instead.

What should a small communications team look for versus a large enterprise?

A small team or agency generally benefits from a published, self-serve price and a source list that matches its actual channels, which points toward Determ or Brand24 rather than a quote-only enterprise suite. A large or global organization typically needs broader source depth, dedicated broadcast coverage, and AI-assisted triage to manage a much higher daily mention volume, which favors Meltwater, Cision or Talkwalker despite the added procurement step. Matching the source list to the channels that actually carry coverage matters more than picking the largest platform available.

Suggest a vendor or correction

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First published September 2026. Page update dates reflect editorial changes, not a fresh check of every vendor.